Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") form a binding agreement between you and Buland Reach, LLC ("TopMovingComparisons," "we," "us," or "our") governing your access to and use of topmovingcomparisons.com and any related move-request, contact, or lead-submission functionality (collectively, the "Site" or the "Service"). By accessing the Site, submitting the move request form, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference (see Section 17). If you do not agree, do not use the Site.

2. Description of Service

TopMovingComparisons is a free lead-generation and call-connection service for consumers planning a residential move. TopMovingComparisons is a free service that connects consumers with a moving company for their move; we do not ourselves rank, rate, or provide an independent comparison of moving companies. We are not a moving company, we are not a household-goods carrier, and we do not perform, price, schedule, or supervise moves. Nothing on the Site or on a call with us is a quote, bid, offer, or guarantee of price, availability, or service quality from any moving company.

When you submit the move request form, you are asking TopMovingComparisons to call you about your upcoming move. Here is factually what happens: we place an outbound call to the phone number you provide. That call may be initially answered by an AI voice agent we call "Maya." At the start of the call, Maya discloses that the call is being recorded and that she is an artificial-intelligence voice, not a human. Maya then asks you a small number of qualifying questions about your move, and the call is connected or warm-transferred — using call-routing technology (Retreaver) — to an independent, third-party moving company that may be able to help with your move, all within that same call. The consent you give before submitting the form names TopMovingComparisons and one moving company, Interstate Moving & Relocation Group, Inc. (see Section 5); we do not sell, resell, or distribute your lead record to an open pool of unaffiliated buyers.

Separately from the transferred call, we (TopMovingComparisons) may also follow up with you by phone, text message, and email, consistent with your consent, to discuss your move and next steps. Any transaction you enter into with a moving company reached through a transferred call, or otherwise, is a separate transaction directly between you and that company, governed by that company's own terms, pricing, and policies — see the Moving Partner Disclaimer in Section 8.

TopMovingComparisons is a performance marketing company. We are not a moving company, a motor carrier, or a household-goods broker: we do not arrange, sell, or provide transportation, we do not collect payment for any move, and we do not issue estimates or quotes for moving services. Moving companies pay us for marketing services — introducing them to consumers who have asked to be contacted about a move. Any move, estimate, price, or contract is solely between you and the moving company you choose. See Section 8.

The Service is provided at no charge to consumers who submit a move request. We may, at our discretion, modify, suspend, or discontinue any part of the Service at any time.

3. Eligibility

The Service is intended solely for individuals who are (a) at least 18 years of age, and (b) residents of the United States, planning or inquiring about a residential move within the United States. By using the Site, you represent and warrant that you meet both requirements. We do not knowingly permit use of the Service by anyone under 18 or by non-U.S. residents, and we may terminate or refuse access if we determine these requirements are not met.

4. User Responsibilities

By submitting information through the Site, you represent and warrant that:

• All information you provide (including your name, phone number, email address, and move details) is accurate, current, and relates to your own prospective move — you are not submitting a request on behalf of a third party without their knowledge and authorization.
• You are the subscriber, primary user, or otherwise have the legal authority to provide the phone number you submit and to consent, on that number's behalf, to receive the calls and text messages described in Section 5, including calls that may be answered by our AI voice agent, recorded, and warm-transferred to a moving company.
• You will not use the Site for any unlawful purpose, to submit fraudulent or fictitious information, to submit another person's information without authorization, or to interfere with the operation of the Site (including through automated scripts, bots, scraping, or attempts to submit the form repeatedly for purposes other than making a genuine move request for your own move).
• You are solely responsible for the accuracy of the information you submit; we are not responsible for outcomes resulting from inaccurate or incomplete information you provide.

We reserve the right to refuse, cancel, or disregard any submission we reasonably believe is fraudulent, abusive, or made in violation of these Terms.

5. Consent to Be Contacted (TCPA)

By submitting the move request form, you are asking TopMovingComparisons to contact you about your move. Before you can submit the form, you are presented with, and must affirmatively check — no box is pre-checked — a single checkbox disclosure. By checking it and submitting, you (1) consent to be contacted as described below and (2) agree to these Terms, including the individual arbitration agreement and class-action waiver in Section 13. The consent portion of that disclosure states that TopMovingComparisons and its moving partner Interstate Moving & Relocation Group, Inc. may contact you about your move by calls and texts to the phone number you provide, including:

• Live agent phone calls;
• Calls using an automatic telephone dialing system, or an artificial, prerecorded, or AI-generated voice — including our AI voice agent, "Maya," who discloses at the start of the call that it is being recorded and that she is an AI voice;
• Text messages (SMS/MMS), including automated text messages,

even if your number is on a Do-Not-Call list. Separately, as these Terms describe, our calls may be recorded (Maya tells you at the start of the call) and may be connected or warm-transferred, during that same call, to Interstate Moving & Relocation Group, Inc., and we may email you at the address you provide. No other party is named in this consent; we are not asking you to consent to contact from an open pool of buyers.

Checking the box and clicking Submit is your electronic signature on that consent and on these Terms. That point-of-submission disclosure — not this summary — is the operative consent record. It, together with the exact disclosure text and version, checkbox state, timestamp, IP address, user agent, and page URL at the time of submission, is captured and retained as described in our Privacy Policy, Section 2.3 and Section 9.

Checking this box and submitting the form is required to use the calling and call-transfer feature of the Service — by submitting, you are affirmatively asking TopMovingComparisons to contact you and, where applicable, to connect your call to a moving company. Consistent with 47 C.F.R. § 64.1200(f)(9), this consent is not a condition of purchasing any property, goods, or services; the Service is free, and no purchase of any kind is required or implied by giving this consent.

An internal do-not-call policy is available upon request by contacting us through our contact form.

You may revoke this consent at any time using any of the methods described in our Privacy Policy, Section 9, including replying STOP to a text message, telling a live agent or Maya to stop calling, using an email unsubscribe link, or contacting us directly.

Message and data rates may apply. Message frequency varies. See Section 6 for additional SMS-specific terms.

6. SMS Program Terms

• Program description: if you consent to SMS communications, TopMovingComparisons may send you text messages related to your move inquiry, including confirmations, follow-up questions, and scheduling messages.
• Message frequency: message frequency varies based on your move inquiry and responses.
• Message and data rates: message and data rates may apply, depending on your mobile carrier and plan.
• Opt-out: reply STOP to any text message to stop receiving SMS messages. You may receive one final confirmatory text acknowledging your opt-out.
• Help: reply HELP to any text message for assistance, or contact us through our contact form.
• Carrier disclaimer: carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.
• Registration: TopMovingComparisons does not currently send text messages. Before we send any text messages, our SMS program will be registered with mobile carriers in accordance with applicable 10DLC requirements, and this Section will be updated.

7. No Warranty / "AS IS"

THE SITE AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE OR ANY CALL WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT A MOVING COMPANY WILL BE SUCCESSFULLY CONNECTED OR TRANSFERRED TO, RESPOND WITHIN ANY PARTICULAR TIME, OFFER ANY PARTICULAR PRICE, OR PROVIDE SATISFACTORY SERVICE. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON THE SITE OR PROVIDED DURING A CALL, INCLUDING BY OUR AI VOICE AGENT.

8. Moving Partner Disclaimer

Moving companies to which your call may be connected or warm-transferred by TopMovingComparisons are independent businesses, not our employees, agents, franchisees, or joint venturers. Each moving company is solely responsible for:

• Obtaining and maintaining any licenses, permits, registrations, bonding, and insurance required to lawfully perform moving services in the relevant jurisdictions;
• The accuracy of any quote, estimate, pricing, or availability information it provides you, including anything said during a transferred call;
• The performance, quality, timeliness, and safety of any moving services it performs;
• Its own conduct, representations, and compliance with applicable law (including any household-goods carrier or broker regulations that may apply to it).

We do not inspect, audit, endorse, guarantee, or control any moving company to which a call is transferred, and connecting or transferring your call to a particular company is not an endorsement or representation about the quality of that company's services. You are responsible for independently verifying any mover's licensing, insurance, and reputation before engaging its services (for interstate movers, verification against U.S. Department of Transportation/Federal Motor Carrier Safety Administration records is recommended). Any dispute regarding the performance of moving services is between you and the moving company, and we are not a party to and have no liability for that transaction.

Our role: TopMovingComparisons is a performance marketing company. We are not a moving company, a motor carrier, or a household-goods broker: we do not arrange, sell, or provide transportation, we do not collect payment for any move, and we do not issue estimates or quotes for moving services. Moving companies pay us for marketing services — introducing them to consumers who have asked to be contacted about a move. Any move, estimate, price, or contract is solely between you and the moving company you choose.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BULAND REACH, LLC (TOPMOVINGCOMPARISONS), ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR SERVICE, ANY CALL PLACED TO YOU (INCLUDING BY OUR AI VOICE AGENT), YOUR INTERACTIONS WITH ANY MOVING COMPANY TO WHICH YOUR CALL IS TRANSFERRED, OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SITE OR SERVICE WILL NOT EXCEED one hundred U.S. dollars ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS ANY RIGHT YOU HAVE THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING THE NEW JERSEY TRUTH-IN-CONSUMER CONTRACT, WARRANTY AND NOTICE ACT.

10. Indemnification

You agree to defend, indemnify, and hold harmless TopMovingComparisons and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with: (a) your submission of inaccurate, fraudulent, or unauthorized information through the Site; (b) your violation of these Terms; or (c) your violation of any law or the rights of a third party (including submitting another person's phone number without their authorization).

11. Intellectual Property

The Site and its content, including text, graphics, logos, the "TopMovingComparisons" name and branding, and the "Maya" AI voice agent, are owned by Buland Reach, LLC or its licensors and are protected by copyright, trademark, and other intellectual-property laws. You may not copy, reproduce, distribute, modify, or create derivative works from the Site or its content without our prior written consent, except as necessary to use the Service for its intended personal, non-commercial purpose.

12. Third-Party Services and Links

The Site may link to, integrate with, or route communications and calls through third-party services, including our call-routing and warm-transfer provider (Retreaver), moving companies to which calls are transferred, analytics and advertising platforms (including the OpenAI ads platform, through which paid traffic from ChatGPT may reach the Site), and SMS delivery providers. We do not control and are not responsible for the content, policies, or practices of those third parties. Your use of any third-party service is subject to that party's own terms and policies.

13. Dispute Resolution — Arbitration & Class Action Waiver

Informal resolution first. Before starting an arbitration or small-claims case, you and we each agree to send the other a written notice describing the claim and the relief sought (you can send yours through our contact form or by mail to Buland Reach, LLC, 8 The Green #8406, Dover, DE 19901) and to try in good faith to resolve it for 60 days. Statutes of limitation are paused during that period.

Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, the Service, or any call we place to you (including by our AI voice agent) shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court if it qualifies. We will pay all AAA filing, administration, and arbitrator fees for any claim you bring, except any amount the arbitrator finds frivolous. The arbitrator decides all questions about the scope, enforceability, and validity of this Section, except that a court decides the class-action waiver below. The arbitration will be held by video or in the county where you live, as you choose. The Federal Arbitration Act governs this Section.

Class-action waiver. YOU AND BULAND REACH, LLC (TOPMOVINGCOMPARISONS) EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable for a claim, that claim will proceed in court, not in arbitration.

Mass filings. If 25 or more similar claims are filed by or with the help of the same law firm or group, the AAA's Mass Arbitration Supplementary Rules apply and the claims will be administered in batches of up to 25, with one arbitrator per batch.

Opting out. You may opt out of this Section within 30 days of first agreeing to these Terms by sending us your name, the phone number you submitted, and the words "arbitration opt-out," through our contact form or by mail to the address above. Opting out does not affect any other part of these Terms.

14. Governing Law & Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, except to the extent federal law (including the Telephone Consumer Protection Act and the Federal Arbitration Act, where applicable) governs. Subject to Section 13, any action not subject to arbitration will be brought exclusively in the state or federal courts located in Kent County, Delaware, and you consent to personal jurisdiction there.

15. Changes to These Terms

We may revise these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes take effect 30 days after they are posted. Your continued use of the Site after a change takes effect constitutes acceptance of the revised Terms. Changes to Section 13 do not apply to any dispute that arose, or that either party gave notice of, before the change took effect. If you do not agree to a revision, your sole remedy is to stop using the Site.

16. Severability; Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy and the specific consent disclosure presented at the point of form submission, constitute the entire agreement between you and us regarding the Site and Service, and supersede any prior agreements regarding the same subject matter. Our failure to enforce any provision of these Terms is not a waiver of that provision.

17. Incorporation of Privacy Policy

Our Privacy Policy describes how we collect, use, share, and retain your personal information — including the call recordings and consent records described in Privacy Policy, Section 2 — and is incorporated into and forms part of these Terms. By agreeing to these Terms, you also acknowledge our Privacy Policy.

18. Contact Us

Questions about these Terms, or requests for our internal do-not-call policy, can be directed to:

Buland Reach, LLC
8 The Green #8406, Dover, DE 19901, United States
Contact: our contact form

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